Get in Touch

We’re Here to Assist You Anytime

Whether you are a rider, driver, partner, or someone interested in learning more about our platform, we’re always ready to help. Our support team is available 24/7 to answer questions, resolve issues, and provide the assistance you need.

General Support

For inquiries, issues, or help with the app:

support@vynride.com

We respond promptly to all messages.

Driver Support

For driver-related onboarding, verification, earnings, and account issues:

drivers@vynride.com

In-App Help Center

Access instant support through the VynRide or VynDriver app for:

  • Report a trip issue
  • Lost and found
  • Payment concerns
  • Safety reports

Fastest way to receive help.

Business & Partnerships

For collaborations, fleet partnerships, corporate accounts, and media:

business@vynride.com

We welcome partnerships that support mobility, innovation, and community growth.

Safety & Emergency

If you experience an urgent safety concern during a trip:

  • Use the SOS button inside the app
  • Report the incident immediately through the Help Center

Emergency Line: +233 591 829 981

This line is for emergencies only.

Our Office

VynRide Headquarters
P.O.BOX AK9, ADUM
ASHANTI, GHANA

Connect With Us
Feedback

Share ideas or suggestions:

feedback@vynride.com

Work With Us

Join our team:

careers@vynride.com

Visit Careers Page

Operating Hours

Customer Support

Available 24/7 for both riders and drivers.

Business/Corporate

Monday–Friday: 9:00 AM – 5:00 PM

Need Help Now?

Our team is ready to assist — anytime, anywhere.

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